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ams background

Our internal team

Application Managed Services (AMS)
#AMS
AMS is the IT service created for companies who need to delegate ordinary maintenance activities in order to set the focus on the high-priority activities and projects. Sydea has an internal AMS team made up of consultants and developers – working almost remotely – who take charge of requests by a troble ticket management tool; each ticket is analysed and routed to the competence unit in order to be resolved within the service level agreements (SLA).
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